Contact TheAppShelf
How Can We Help?
Use this page to contact TheAppShelf about your purchase, download, installation, app support or general questions.
Support Email
For help with downloads, installation, app access, Windows messages or product questions, email us here:
support@theappshelf.comIf this email is not active yet, replace it with your current support email before publishing.
Before You Email
To help us answer faster, please include:
- The app name, for example Pin Traffic Studio
- The version number, for example v1.23.06
- Your purchase email address
- Your Windows version, if known
- A screenshot of any warning or error message
- A short explanation of what happened
Common help topics
Looking for Something Specific?
Download Help
Check your purchase email first. Your download link should be included after checkout.
Installation Help
Download the ZIP file, extract it, then run the installer from the extracted folder.
Windows SmartScreen
If Windows shows a message, check the included Installation Guide for the correct steps.
Customer Area
If you created an account during checkout, you may be able to access your order from the customer area.
Need Product Support?
Visit the Support page first for download, installation and app setup help.
Visit Support